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Mobile Integrated Healthcare

Mobile Integrated Healthcare (MIH)

Over the past 75 years, Mercy Flights Inc., located in Medford, Oregon, has provided integrated mobile healthcare in Southern Oregon and Northern California. Pioneering new ways of helping those in need is part of our DNA, and there are no signs of slowing down as our neighbors face new challenges accessing the healthcare system.

In 2016, Mercy Flights launched a Mobile Integrated Healthcare (MIH) program. This unique program provides personalized healthcare in the convenience of a patient’s home. This care is delivered by a multi-disciplinary team that receives specialty training to deliver it. The healthcare continuum in the United States is overdue for a change in how we provide patient care, and the Mercy Flights MIH Team has been positioned to transform the pre-hospital and post-patient approach.
Since the program began, Mercy Flights has improved patient outcomes remarkably. And the best part is yet to come! Our dedicated Mobile Integrated Healthcare team is paving the way for exciting changes in the healthcare system. Join us as Mercy Flights redefines patient care with innovative mobile healthcare models and empowers our community with personalized healthcare services.


  1. Quick response to patient needs.
  2. On-the-spot healthcare treatment is provided in the convenience of the patient’s home.
  3. An alternate response to those who are experiencing behavioral health crises and non-emergent treatment, reducing the need for a full multi-emergency service response, including police, fire, and ambulance.
  4. Provides post-hospital care, focusing on chronic disease management, health education, and medication education and management.
  5. Care coordination in a fragmented healthcare system by acting as a liaison for all (patient, family, and care team).

Mobile Integrated Healthcare: Patient Spotlight

Mercy Flights Inc. was approached in early 2023 to be featured on Viewpoint®, a nationally distributed television program that provides innovative and unique content, featuring the world’s most influential organizations and individuals.
Viewpoint® producers approached Mercy Flights Inc. to highlight how we are changing the world of innovative mobile healthcare through our Mobile Integrated Healthcare Team (MIH). In May of 2023, a film crew arrived in Medford, Oregon to start filming. The crew captured insight from our Mercy Flights Inc. leadership, met with a patient who was positively impacted by the MIH program, and learned more about the history of who we are and where we are headed.

Mercy Flights Community Partners

At Mercy Flights, we’re bringing mobile healthcare to our neighbors who need help navigating healthcare systems. We know that every person’s health is important to the health our region.

Our Mobile Integrated Health providers are field experienced EMTs and paramedics that have received additional training to support the needs of our most vulnerable neighbors.

Make a Referral

If you would like to make a referral, please click HERE and our MIH staff will be in touch with you.

Connect with Us

We value our partnership with local healthcare providers and are always looking for ways to streamline patient care and remove barriers to meet the healthcare needs of our community.

Hours of Operation: The Mercy Flights
MIH team healthcare providers work
Monday–Friday from 7 a.m.–7 p.m.

Direct Number: 541-858-2637