Founded for a Cause, not a Profit
Community Outreach
Serving our community beyond emergency response
Mercy Flights actively works to create safe and clinically excellent prehospital care for everyone in our community. To maximize the pursuit of this goal, we are often found providing continuing medical education and safety training for our first response partners and community members.
100+
Community Events Each Year
Our teams connect with residents of all ages and backgrounds throughout Southern Oregon.
How We Serve
Education, training and community connection
Clinical Training
Mercy Flights operates an American Heart Association (AHA) Training Site through The Resuscitation Group National Training Center, offering ACLS, BLS, and PALS certification, along with NAEMT’s Prehospital Trauma Life Support (PHTLS). The organization also partners with the Area Trauma Advisory Board (ATAB) to deliver Stop the Bleed training.
Beyond responder education, Mercy Flights provides CPR and First Aid training to community members through various programs, including its Explorer program for high school students interested in healthcare careers.
Mercy Flights also hosts nationally recognized courses through IAMED and ASTNA, including the Flight Medical Provider Course and Advanced Trauma Care for Transport Professionals.
Safety Training
Mercy Flights offers area training to improve safe operations in emergency situations that require the use of our helicopter for transport. This training is provided to agencies throughout Southern Oregon and Northern California who utilize our aircraft. The training provides educational opportunities regarding the use of air medical resources, the level of care provided by our Flight Team, and response information for the areas we serve. During this outreach, providers are given hands on training to establish and control safe landing zones, patient packaging and loading procedures.
If you or your agencies are interested in participating in any of our clinical or safety education please contact Mercy Flights.
Community Events and Education
At Mercy Flights, being part of the community is at the heart of who we are. Each year, our teams participate in more than 100 community events across Southern Oregon, connecting with residents of all ages and backgrounds. From supporting local favorites like the Pear Blossom Run, to providing membership education, visiting assisted living communities, attending health fairs, and even flying into local high schools for career days, we are committed to building relationships and serving our neighbors beyond emergency response.
As a nonprofit organization, we believe strong communities are built through connection, education, and service. Whether we’re sharing lifesaving information, inspiring future healthcare professionals, or helping families better understand their healthcare options, Mercy Flights is proud to be present, engaged, and here for our community every step of the way.
Community Story
Opening doors to a future in healthcare
“When I first joined the Mercy Flights program at Phoenix High School, I never imagined a future in healthcare. Growing up, I was afraid of anything medical—until I became seriously ill at 15 and was flown by Mercy Flights to OHSU. It was a frightening experience, but the crew’s calmness and kindness made me feel safe when nothing else did.
That experience stayed with me. So when I learned about the emergency services class, I decided to try—despite my fears. From day one, instructors Steve, Eliza, and Lisa created a supportive environment that helped me rebuild confidence. Even when old memories resurfaced during hands-on training, they guided me with patience and understanding.
Through the program, I earned my Basic Life Support certification and discovered a passion for healthcare. While I may not become a paramedic, I now plan to pursue a career in occupational health and nutrition.
Most importantly, this program showed me what’s possible. The partnership between Mercy Flights and Phoenix High School gives students access, mentorship, and real-world experience—opening doors that might otherwise stay closed. It helped me turn a traumatic experience into something empowering.
I’m grateful for this program and proud of the future I’m working toward because of it.”
Joselyn
Phoenix High School Student
Our Partnerships Matter
Community activities
Career Days
Middle and high schools in Jackson and Josephine County.
Partnership with South Medford Medical Pathways Club
Includes the Bulldogs to Raiders program for minority students in the county.
Explorer Post
Open to all high school age students in southern Oregon.
Internship opportunities for Community Colleges
Throughout Southern Oregon and Northern California. The training department also visits colleges throughout the state to introduce students to career opportunities at Mercy Flights.
Bring Mercy Flights to Your Community
Interested in clinical education, safety training, career outreach or connecting Mercy Flights with your school, agency or community?