Medical Emergency Transports are Expensive
Ground ambulance transport fees typically can be more than $1,200, and an Air ambulance transport fee can be more than $20,000. This is separate from any other medical bills you may receive from the hospital or other medical providers.
Even the best insurances, Medicare, and supplemental policies can leave very large balances. A Mercy Flights membership is designed to fill that gap by eliminating or drastically reducing those costs. Our membership can also save you 50% off your bill should you require a non-emergency medical transport with advanced scheduling.
Mercy Flights is honored to have the trust of our neighbors and we are proud to be here for you when you need us. If you have any questions, please reach connect with us at 541-858-2646 so we can help answer any questions you may have.
HOW IT WORKS
Your Mercy Flights membership covers the remaining portion of your transport costs after insurance payment has been received.
Your Mercy Flights membership covers 50% of the total medical transport costs.
Mercy Flights will provide you with the same high standard of medical excellence and compassionate care, and you will be responsible for any portion of the bill not covered by your medical insurance.
We have reciprocity agreements with Ashland Fire & Rescue, Rogue River Fire District, and Glendale Ambulance District in Douglas County. These partner agencies will honor your Mercy Flights ground membership just like you are one of their members. We, in turn, honor our partner agencies’ ground memberships. Mercy Flights does not have reciprocal agreements for air transports.
We offer membership coverage in two forms: Combined Air and Ground Membership and Air Only Membership. Mercy Flights is based in Medford, Oregon and our ground ambulance covers 2,000 sq. miles within Jackson County excluding a few zip codes. Our Air only membership program is open to anyone living in the Southern Oregon (including several counties on the coast) and Northern California regions. Depending on where you live and work, you can choose one of the two memberships.
Put your zip code in here to determine membership options.
- Mercy Flights is the (9-1-1) emergency ground ambulance provider for Jackson County, Oregon, not including Ashland Fire & Rescue and the Rogue River Fire District service areas. We have reciprocal agreements with these fire agencies ground ambulance organizations.
- Our Emergency Medical Helicopter Ambulance serves Southern Oregon within 150 air miles of Medford, Oregon and Northern California (as designated by the local EMS authority (Sierra-Sacramento EMS Authority).
- Our Fixed Wing Critical Care Air Ambulance serves the Western United States within 1,000 nautical miles of Medford, Oregon, within the continental United States.
Mercy Flights complies with federal regulations that make it very difficult for us to enter into formal membership partnerships with other air medical transport agencies. Whenever possible, we partner with trusted providers on a case-by-case basis to meet the needs of our patients. However, Mercy Flights membership benefits will not cover other air agencies if our air ambulances are unavailable.
Members pay nothing out of pocket for Mercy Flights Services as long as Mercy Flights receives any payment from the member’s insurance or other third party payer.
This service can be a valuable asset when you are away from home and suffering from illness or injury and want to return to familiar surroundings and care. Health insurance does not routinely pay for non-medically necessary transport, but your membership will provide a 50% reduction for this service.
We’re dedicated to your safety and employ highly-trained critical care nurses, emergency medical technicians, paramedics, and experienced pilots. Our fixed wing airplanes fly with two pilots. Mercy Flights maintains a fleet of advanced life support equipped air and ground ambulances standing by to respond to emergency 911 calls, 24 hours a day.
As the first civil air ambulance in the nation, Mercy Flights air ambulances have flown more than 20,000 patients to date. Our ground ambulances respond to over 27,000 requests for service and transports more than 19,000 patients a year. We have been providing immediate, outstanding, and compassionate emergency services to our communities since 1949.
Even if you never have to use your membership benefits, you can feel good knowing your membership contribution is being received by a nonprofit organization that has been focused on serving our communities for 70 years. You are helping save lives in your community, every day.
Mercy Flights has partnered with Resolution Resource in providing excellent customer service with our private pay patient base. Resolution Resource is not a collection agency. Resolution Resource assists Mercy Flights with private pay payment arrangements, private pay payment processing and submission of patient statements.
TYPES OF TRANSPORTS
Advanced Life Support and Basic Life Support Emergency & Non-Emergency Ground Ambulance
Mercy Flights is the (9-1-1) emergency ground ambulance provider for most of Jackson County
Advanced Life Support Emergency Medical Transport Helicopter Ambulance
Serving Southern Oregon within 150 nautical miles of Medford, Oregon and Northern California (as designated by Sierra-Sacramento EMS Authority)
Pressurized Fixed Wing Advanced Life Support Air Ambulance
Serving areas within 1,000 nautical miles of Medford, Oregon, in the continental United States, excluding Colorado