Mercy Flights is committed to the highest standards of patient safety, care, and transport
Our medical teams are devoted to providing exceptional, individualized patient care across all of our service lines. At Mercy Flights, we extend that care beyond the transport environment by working closely with local physicians, hospitals, and healthcare facilities. This collaboration keeps us well-connected to local healthcare practices and helps ensure our patients benefit from a seamless continuum of care. Mercy Flights also maintains active memberships and affiliations with leading professional organizations, industry associations, and regulatory bodies that support excellence in emergency medical services, air medical transport, and Mobile Integrated Healthcare. These relationships help us identify best practices, stay current with evolving standards, and continuously improve the quality of care we provide. As members of these organizations, we are committed to upholding the highest standards of safety, quality, and accountability across our ground ambulance, air medical, and Mobile Integrated Healthcare programs.
Our aircraft maintenance team brings more than 40 years of experience across fixed-wing and rotor-wing aircraft. All technicians are FAA Airframe and Powerplant (A&P) licensed, with advanced certifications including Inspector Authorization and specialized non-destructive testing qualifications. Technicians also receive factory-specific training for the aircraft we operate to ensure the highest level of expertise and safety.
To ensure safety and reliability, our aircraft are stored in secure hangars and maintained under an FAA-approved maintenance program that meets the highest industry standards. Through ongoing education, professional affiliations, rigorous training, and a commitment to continuous improvement, Mercy Flights strives to deliver safe, reliable, and high-quality care while following the best practices available across all areas of our organization.
